Why use Select Collection for your exclusive travel arrangements?
BECAUSE WE KNOW THE WORLD
With over 20 years of experience we have the world covered. We know when to travel where, which areas to avoid and we recognize the difference between what we call 5-star and what the others claim is 5-star. All hotels featured in this brochure have been personally inspected and carefully selected by us. Every one of our over 35 team members is involved in the selection process. When creating our portfolio we inspect all the potential 5-star candidates on the destination. We filter out the ones which meet our tough criteria and leave the rest behind, because you deserve a personal selection where only the best belong. We also take on different hats to make sure we have the best property for families, the ideal option for older or younger couples, the top exclusive product and the more affordable, without ever compromising quality. If you don’t find a destination in our program you can be sure the offering there did not meet our requirements and therefore we excluded it. Because we know the world.
BECAUSE WE REALLY CARE
Our entire team really want the best for you. The amount of time we spend on planning every holiday is arguably the highest in the market. Behind the scenes we have a holiday factory with the most experienced people in the industry looking after every aspect of your trip. This includes your dedicated travel consultant, our product team which negotiates with hotels and airlines and has outmost responsibility for our product portfolio, a dedicated finance team, a marketing team, the general management and unique support functions such as a Customer Relations Manager and a full time VIP coordinator who prepares the hotel for your arrival a week before departure. For every single booking there is personal communication between us and the hotel. When returning home we contact you to harvest your important feedback which helps us to manage our product portfolio and maintain our service standards. Because we really care.
BECAUSE WITH US YOUR INVESTMENT IS SAFE
It takes time to build up a stable business, especially in our industry where margins are slim and the market is competitive. Our heritage is your security; we have millions of deposited funds with the local governments to protect your holiday should we go out of business. If one of our hotel or airline partners goes bankrupt we take responsibility for that too, if you have booked them as a package with us. We are among the only 11% of our industry which is AAA -rated and we maintain a solid excess liquidity as an extra layer of protection. Because with us your investment is safe.
BECAUSE WE ARE YOUR GLOBAL CONCIERGE AS WELL
We take care of all the additional details during your trip such as restaurant bookings, getting you the best seats at concerts or games or even exceptional requests to find a hard to get handbag or admission to a sold out event. We have access to local offices in over 65 countries and when you book a holiday or corporate group with Select Collection we include the global concierge service without additional cost. Just speak with your travel consultant and they will be happy to take all your requests. Because we are your global concierge.
BECAUSE WE GIVE YOU A GOOD DEAL
We are the only luxury tour operator to operate in Sweden, Finland, Norway and the UK . Our five offices generate the right amount of business in order for us to have the buying power our competitors lack. When travelling with us you are not a number, you are a Select Collection client who is given priority because we are an important business partner, and we personally know the management in the hotel. For your enjoyment we have also negotiated added values which can be worth a lot of money. In some hotels we offer guaranteed upgrade at time of booking, free breakfast, spending credits and in all hotels we welcome you with something to drink in your room and we try hard to upgrade you. We give you our expertise, time, financial guarantees and added values and yet it will not cost you more to book with us compared to booking yourself online. We promise that for all hotels featured on a full page in this brochure we will offer you the same price as you can find on the hotel’s own website, most of the time our price is lower and includes more. Because we give you a good deal.
STOCKHOLM GREV TUREGATAN 8 114 46 STOCKHOLM SWEDEN TEL. +46 (0)8 678 15 15 MON-FRI 09.00-18.00 INFO@SELECTCOLLECTION.SE
OSLO MAJORSTUVEIEN 33 0367 OSLO NORWAY TEL. +47 23 33 22 00 MON-FRI: 09.00-17.00 INFO@SELECTCOLLECTION.NO
HELSINKI BULEVARDI 12 00120 HELSINKI FINLAND TEL. +358 (0)9 751 951 00 MON-FRI: 09.00-17.00 INFO@SELECTCOLLECTION.FI
LONDON 36-38 GLASSHOUSE STREET W1B 5DL LONDON UNITED KINGDOM TEL. +44 (0)207 287 9019 MON-FRI: 09.30-18.00 INFO@SELECTCOLLECTION.CO.UK
STAVANGER BREIGATA 13 4002 STAVANGER NORWAY TEL. +47 51 21 07 00 MON-FRI: 09.00-17.00 STAVANGER@SELECTCOLLECTION.NO
EMERGENCY PHONE 1: CALL YOUR LOCAL OFFICE NUMBER 2: EMERGENCY SERVICE +46 770 457 670 For voluntary changes Service fee of 500 sek/nok, 50eur/gbp will apply per rebooked ticket